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‎06-09-2025 09:15 AM

HP Recommended

I have a printer that was originally purchased in Europe and I need to do a regionalization reset in order for the 910 series ink cartridges to be compatible

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1 REPLY 1

‎06-11-2025 09:35 AM

HP Recommended

@MarissaVick, Welcome to the HP Support. 

  

I will be more than happy to help you out here. 

  

To perform a printer region reset you need to meet the following conditions:  

  

1. You need to have the printer full feature software installed on your computer. 

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to. 

3. Make sure HP Smart App is installed too. 

  

Do keep me posted. Also, please help us with the original country and current country names. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select “Yes" on the bottom left to say “Thanks” for helping!  
 

Max3Aj

HP Support 

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