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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
CarolineSawers
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I need to quote the WPS pin to finish installing my printer . I have tried every solution offered

HP Recommended
Envy 6010
Microsoft Windows 10 (64-bit)

I need the WPS pin to finish installing my printer. I have no touchscreen on the printer, so cannot get it from that. I have tried installation from Smart HP, by using USB connection, and by "add device" on my laptop. Each method needs the WPS pin. Help!

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Jay_G24
HP Support Agent
HP Support Agent
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HP Recommended

Hi @CarolineSawers,

 

I'd like to help!

 

Try the below steps to set up the printer using the WPS  (Wi-Fi Protected Setup)

 

Complete the network connection by putting the printer and the router in WPS setup mode. Once connected, install the HP software to wirelessly connect the printer to your computer or mobile device.

NOTE: 

Your network must use Wi-Fi Protected Access (WPA or WPA2) security, and your router must support WPS. Google, eero, Luma, and Plume are some router brands that might not support WPS.

  1. Make sure your router has a WPS button or a button with the WPS icon .

    • If the router has a WPS button, do not press the button yet. Continue to the next step.

    • If the router does not have a WPS button, skip to the frequently asked questions in this document for options.

  2. Place the printer within range of the Wi-Fi router signal.

  3. Put the printer in WPS connection mode.

    • Printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wi-Fi Protected Setup, select Push Button, and then select Start.

    • Printers without a touchscreen control panel: Press and hold the Wireless  button for five seconds until the wireless light flashes. For Tango printers, press and hold the Wireless button and the Power button on the rear of the printer for five seconds until the blue bar flashes.

  4. Within two minutes, press and hold the WPS button on the router for three to five seconds, or until the connection process begins.

  5. Return to the printer and check the status of the wireless light or bar.

    • If the light or blue bar stops flashing, the printer successfully connected to the network. Continue to the next step.

    • If the light is still flashing or turned off, the connection failed. Move the printer closer to the router, and then repeat these steps. If the connection still fails, continue to the frequently asked questions in this document.

  6. Make sure your computer or mobile device is on the same local wireless network you connected the printer to.

You may refer to -Connecting an HP Printer Using Wi-Fi Protected Setup (WPS) 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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