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Microsoft Windows 10 (32-bit)

My printer stopped working and said default, error when trying to print. I uninstalled the driver and now need to reinstall. The only option seems to be to reinstall HP Smart, but I already have that. Can I reinstall the driver without reinstalling HP Smart?

1 REPLY 1
HP Recommended

@RN162 

 

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

 

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Topic: Software-Utility 
  • Download-and-Save  the current version of the Easy Start wrapper to install your print software 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Select to install the “Full Driver” / “Full Feature Software”
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

Notes >> Easy Start... The Journey

 

  1. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
  2. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
  3. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
  4. Full driver provides print and scan functions supported by your printer.

 

========================================================================

 

Not sure what "default, error" refers to.

If you have not done so and issues continue,

Try the "Offline" version of the Doctor

 

Resource – Choose the right doctor for the job

 

Open Website

HP Print and Scan Doctor for Windows

 

Click the orange Download Now option / box

 

Wait!

If the problem / issue is one of

 

  • Printer is Offline
  • Cannot print in Color
  • Duplex printing has disappeared

 

THEN

Select / Answer question “Is print offline?” = YES

Answering Yes selects the “right doctor” version for these issues.

 

NOTES – The “Offline” doctor

 

As a result of repairing issues,

 

Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “(Copy 1)” version of the driver in Devices and Printers.

 

Open Control Panel > icon view > Devices and Printers

Right-Click on the printer name > Printer Properties > Tab General >

In the top box, Edit the name of the printer (For example, remove the part that says “Copy 1”)

Click Apply / OK to save change

 

NOTE:  The name change may take a bit of time (a few minutes), else Restart the computer and log in.

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Verify results.  If necessary, set the newly added / renamed printer as the default.

 

A secondary “Scan” printer may be added, that is, the “Do not Delete” driver / printer.  As it says, do not delete the entry.

 

==============================================================================

 

 

References / Resources

 

Software and drivers for HP ENVY Photo 6234 All-in-One Printer 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 6234 All-in-One Printer 

 

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Dragon-Fur

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