cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
puppe
New member
1 0 0 0
Message 1 of 2
58
Flag Post

Solved!

I purchased a HP envy photo 7155 all in one printer.

HP Recommended
HP Envy photo 7155 printer
Microsoft Windows XP

I purchased this printer to replace my old HP Photo printer for my Win XP Pro.  Could not install printer without CD.  Called HP and no CD available. Finally downloaded driver for Win 10 and installed, It took,  but there is no Scan or utilities for Win.XP.  My printer cannot scan or troubleshoot printing problems. Do I attempt to install the windows 10 version of the scan utility?

1 REPLY 1
Dragon-Fur
Level 16
Level 16
30,831 30,535 2,792 10,231
Message 2 of 2
Flag Post
HP Recommended

@puppe 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

Software and Drivers Web Page

Software and drivers for HP ENVY Photo 7155 All-in-One Printer 

 

The Full Feature Software is supported on XP > 32bit only - for this printer.

HP ENVY Photo 7100 All-in-One Print and Scan Driver and Accessories 

 

Operating Systems:
Microsoft Windows 10 (32-bit)
Microsoft Windows 10 (64-bit)
Microsoft Windows 7 (32-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows 8 (32-bit)
Microsoft Windows 8 (64-bit)
Microsoft Windows 8.1 (32-bit)
Microsoft Windows 8.1 (64-bit)
Microsoft Windows Vista (32-bit)
Microsoft Windows XP (32-bit)
 
Assuming you are installing supported 32bit software,
Does that mean that scanning is supported?
Seems to imply that is the case.
If not, then your scanning options are limited to whatever you can use on the printer's control panel and whatever you can get to work.
 
For example -
 

NAPS2 – “Not Another PDF Scanner”

  • Download-Save-Install >  NAPS2 
  • Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
  • Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
  • Read the Support pages for information
  • Download, save, and install the NAPS2 software to use.

 

 

and

Programs / Software like  Paint (mspaint) can be used to print or scan photos.  Once the basics are understood, the program is fairly easy to use and will might even work in a user restricted environment.

 

Paint (mspaint)

  • Open  Paint
  • Expand the “white background” area to a size to accommodate your data.  If unknown, try 1300x1300 or larger
  • File > Select “From Scanner or Camera
  • Select your printer > Follow the prompts to scan and then save your item

 

Example - Paint - Scan from Printer

 

NOTE:  Generally, there is no need to scan at 1200 DPI; doing so takes much longer - sometimes (frequently) the extra time, large file size, and results are not worth the effort.

 

9025_Scan_Paint_1200_DPI_Setup_19025_Scan_Paint_1200_DPI_Setup_1

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

  HP ENVY Photo 7155 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation