I purchased a used Tango

[JLoSB]

Purchased a used Tango printer. I am unable to print with the cartridge included from previous owner because it was part of his subscription that he has since cancelled. I am unable to set up my own subscription as when i am instructed to hold "i" and then a code will print out, nothing happens after i hold the "i" for 3 secs. I have tried factory reset, nothing is happening. so basically seems like I cant use the printer, unless someone detaches it from the previous owner or that i am able to install my own subscribed ink, which i cant do as the page with the code doesnt print out. please help

[JLoSB]

bump

[Echo_Lake]

@JLoSB
Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I appreciate your efforts to try and resolve the issue. Enrolling in Instant Ink takes just a few minutes.  
 

You will receive your Welcome Kit with cartridges in about 10 days*. After that Instant Ink ships cartridges when you need them.

• If your printer has not yet been added to your HP account, go to 123.hp.com to download the HP Smart app for your computer or mobile device. The HP Smart app guides you through the printer setup and enrollment process.

• If your printer has already been added to your HP account but is not yet enrolled in Instant Ink, follow these steps.

  1. Sign in to your HP Instant Ink account.

  2. If HP Instant Ink  displays as a choice in the left menu, click HP Instant Ink > Plan Overview.

  3. Click Enroll Another Printer or Enroll/Replace Printer to complete the enrollment.

*In some countries/regions, Instant Ink enrollment does not require the entry of a payment method or shipping address during the free trial. Payment is required to continue printing with HP Instant Ink if you print over the maximum number of pages allowed for the free trial, and a shipping address is required for delivery of the Welcome Kit and replenishment supplies.

Hope this helps! Keep me posted for further assistance.
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