I ran a software update which failed and now the printer is completely unresponsive.

[Cbjake]

There is no response to any buttons on the touch pad- only a blinking alert light. Tried uninstall and reinstall but 

[BeemerBiker]

Is this a printer problem or a laptop touchpad problem.

Please provide the Product ID or exact model name for better assistance.

[Cbjake]

This is a color Laser Jet ProMFP M182nw. Product number 7KW55A. 

The error symbol is flashing but I can't access anything to find out what the error is. This started during a software update. 

[BeemerBiker]

The only solution I found was uninstalling and then re-installing the printer

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Printer-not-printing-after-the-firmware...

let me know if this does not work

[Cbjake]

This doesn't work. My computer can't find the printer. Used HP Smart with IP address, still can't find the printer. Will not locate using USB either. Doesn't recognize that printer is even powered on.

[BeemerBiker]

You mentioned software update but I think you mean the printers firmware update that can be downloaded here 

Connect the printer using a USB cable

Run the firmware app and do the Send Firmware

If the printer does not show up in the drop down list, it will need to be serviced.

How to contact an HP agent:
Sign in to your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center

Let me know what you find out.