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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended

If the printer is under warranty, you could contact HP Support by tele for the suspected NETWORK ISSUE.

 

Best to first contact via one of the links.  The process is that you establish a case number and they give you the appropriate contact.

 

Hewlett-Packard/Customer service:  1 (800) 474-6836

https://support.hp.com/in-en Welcome to HP Customer Support

https://support.hp.com/us-en/contact-hp contact customer support

 

In Great Britain, HP Customer Support Telephone: 0207 660 6027   (current as of 1-12-18)

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html  Worldwide contact

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.