I updated my laptop to Windows 11 and now I can't find a print driver that is compatible.

[T2-L5]

I installed Windows 11 last week on my laptop and now I can no longer print anything on my HP Envy 5660 printer. I tried uninstalling and reinstalling the printer. I realized that no print driver from HP is compatible. How can that be?

The printer can still scan documents. I can still send documents to print from my phone. Both the laptop and printer are connected to WiFi. 

What do I need to do in order to print to my printer?

[Andr-1611]

Hello @T2-L5 ,
Welcome to the HP Support Community!

Here is what you need to do:

1. Uninstall HP printer software, and then remove the printer from your Devices list. 
2. Restart the PC
3. Close all programs
4. download only this complete package: HP ENVY 5660 e-All-in-One Printer Series Full Feature Software and Drivers 
5. Close all programs
6. Open up the run command with the "Windows Key + R" key combo > in folder Downloads click on the EXE
7. The installation was completed successfully, now you must ...
8. Restart the PC again
9. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[T2-L5]

I did not succeed. Here are Snippits and the first one shows the HP software still in my Apps. First question: Can any of them be uninstalled?

But then it looked like it completed a task after I took this Snippit.

Then I got a message saying the device was unable to be installed over the network. I clicked on Search for Solution and no solution to the problem could be found.

Second question: Did I miss something? 

Thanks.

[T2-L5 · Accepted solution]

I realized that the installation was hung up in Task Manager and would not respond to End Task. Once I fixed that and also forced Task Manager to end task, the rest of the installation flowed properly. 

Thank you very much!

[Newness]

I spent 2 hours with Geek Squad and they couldn't do it I ended up buying a new Printer as my Canon 22000 was too old and HP didn't recognise/ had no driver.:o(