I've lost the printer driver and unable to reinstall

[adsmac]

product nr is 242P6B

serial nr is : [serial number removed]

[A_Gayathri]

Hi @adsmac,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand that losing printer drivers can be frustrating, but don't worry, I can guide you through the process of reinstalling the driver for your HP ENVY Inspire 7220e All-In-One Printer. Here's what you can do:

• Visit the HP Support Website: Go to the official HP website and navigate to the support section. Look for the page where you can download drivers for your printer model.
• Enter Your Printer Model: Once you're on the support page, enter your printer model number, which in your case is "HP ENVY Inspire 7220e All-In-One Printer." This should lead you to the specific driver download page for your printer.
• Select Your Operating System: Make sure to select the correct operating system that you're using on your computer. This is crucial because the driver you download needs to be compatible with your system.
• Download the Driver: After selecting the correct operating system, you should see a list of available drivers for your printer. Look for the latest driver version and click on the download button to begin the download process.
• Install the Driver: Once the driver download is complete, locate the downloaded file on your computer and double-click on it to start the installation process. Follow the on-screen instructions to complete the installation.
• Test Your Printer: After the installation is complete, restart your computer and then try printing a test page to ensure that the printer is now working properly with the newly installed driver.

Refer to this document:  HP ENVY Inspire 7220e All-in-One Printer User manual

 Software and Drivers for HP ENVY Inspire 7220e All-in-One Printer

I hope this helps. 

Take care and have a good day.

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