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‎04-27-2018 03:14 AM

HP Recommended
Product: Envy 5020
Operating System: macOS 10.13 High Sierra

I use a USB cable and have no need for connecting through wifi.

I turned off wifi on the printer but it still shows when I see the wifi channels available on my laptop.

I want to disconnect the wifi 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-27-2018 07:20 AM

HP Recommended

Did you read page 45 of your User Guide???

 

https://support.hp.com/gb-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/14095648/...

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4 REPLIES 4

‎04-27-2018 04:25 AM

HP Recommended

You need to turn off the WiFi and turn off Wireless Direct in the printer.

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‎04-27-2018 05:22 AM

HP Recommended

Hi, i looked through the whole screen and couldn't find the options. Do you know where it is?

 

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‎04-27-2018 07:20 AM

HP Recommended

Did you read page 45 of your User Guide???

 

https://support.hp.com/gb-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/14095648/...

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‎04-27-2018 08:43 AM

HP Recommended

I didn't but now i have.

 

When i turn off wifi-direct I can't turn off Wireless

and the other way around

I just can't move the slide to the left.

 

the good thing is that by turning off wifi-direct instead of Wireless, the wireless name doesn't show in the chanels anymore so i guess it's not emitting wifi.

 

Thank you

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