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‎10-03-2019 11:11 PM

HP Recommended
Product: Officejet 7300 Series

When I was putting in the new ink cartridge I noticed that the metal spring had become dislodged, only to find out that the clip holding it together had broken off. Now I can't use the printer because of the error. I also don't have the warranty because the printer was given to me by someone else. 

1 REPLY 1

‎10-04-2019 12:23 AM

HP Recommended

If the spring damaged ( punctured) the white ink cartridge contact foil then it's time for a new printer.

 

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