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HP Ink Tank 315

HI 

My printer is not getting connected. I bought HP Ink Tank 315 and when I am inserting the USB port it says as HP Ink Tank 310 driver not installed. Firstly, are they printer the same? Secondly, the printer is not getting installed. 

1 REPLY 1
HP Recommended

Hi @SHIVANI1402,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

 

Are you setting up this printer for the first time?

 

What are the exact errors you are getting?

 

Meanwhile, go through this document and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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