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‎09-09-2024 05:27 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdn
Operating System: Microsoft Windows 11

I'm currently using the USB to connect my printer but want to use a CAT5 network cable.

The IP address on the printer is given as:

00-68-EB-EC-DC-CF

 

What is this nonsense?

None of my computers can see it on the network and the HP smart setup can't see it unless I use USB.

Any help appreciated, thanks.

2 REPLIES 2

‎09-09-2024 07:39 AM

HP Recommended

That is MAC address, not IP address. Restore printer network settings to factory defaults.

 




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‎09-09-2024 08:31 AM

HP Recommended

Yes, a MAC address.

Unfortunately, each time I use the printer controls to try and reset the network settings to factory spec, it says it has done it but the display still shows the MAC address.

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