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Locked

‎04-09-2020 07:02 PM

HP Recommended
Product: HP Photo creations software
Operating System: Microsoft Windows 10 (64-bit)

I bought the HP Envy Photo 7855 printer from HP website, downloaded installation included HP Photo creations software, but turns out it's a link To HP website to download the software, but it isn't connecting. Error message is check my internet connection, but I AM connected and it wont launch. I've searched HP.com and can't find it... IS this HP Photo creations software no longer available?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-09-2020 09:34 PM

HP Recommended

Indeed, the HP Photo Creation software has retired and no longer available:

https://support.hp.com/in-en/document/c01994532

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎04-09-2020 09:34 PM

HP Recommended

Indeed, the HP Photo Creation software has retired and no longer available:

https://support.hp.com/in-en/document/c01994532

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No
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