Il software della stampante che non si apre

[petrus46]

My problem is with the installation of My new HP ENVY 7640, I installed the software and everything went well, finished booting from the printer icon that was created during the installation on the desktop I click 2 times and will not open I tried to reinstall, to change the package, in short, what should I do, I enclose picture of the problem

[Barachiel]

Hi,

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Thank you for sharing the issue details. I would like to help you.

I would recommend to uninstall the printer driver and then follow the link below and get the full feature software and drivers installed.

http://hp.care/2dH39m9

Please let me know if this works!

Cheers!  🙂

[petrus46]

Il pacchetto suggeritomo non funziona Full_Webpack-40.2.1073-EN7640 _FULL_Webpack.EXE,

e neppure il pacchetto HPEasyStart_4_0_2829_44.exe

,

[Barachiel · Accepted solution]

Hi,

Thanks for your reply.

The support forum only works in English. Please reply back in English so that we could assist you better.

Cheers!  🙂

[petrus46]

 I purchased the HP Envy 7640 Series, I get home and install it, I connect to the HP website and unloading the EN7640_Full_WebPack_1092.exe package to install the software, install the software
Everything seems to go well, done, start the program that monitors your printer and gives me the following error, I tried new install the program and gives me the same problem, I also changed the package from the cd program I also installed, but it results always the same, the image and that of the 1st post.