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- Impossible to upgrade the firmware of the 9022e

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08-07-2025
03:12 PM
- last edited on
08-08-2025
03:48 AM
by
Akhi_H
I've got two 9022e printers, both on the same network.
I could easily upgrade the firmware of one (Edited) through the web interface, and it shows now firmware 005.2512A.00 dated 17 March 2025.
while this site:
shows version 005.2512A dated 4 April 2025.
The second 9022e printer (Edited), althought exactly the same printer, remains a mystery.
When I run the firmware update tool in HP smart, it says "up to date". However the firmware shown is 005.2129A.00 and dates back to July 2021.
When I run the upgrade utility, OJP9020e_2512A on Windows, it scans all printers on the network, and only finds the printer which is up to date.
Is there another utility that I can use to force the firmware upgrade to the printer that's stuck with the old firmware ?
I even tried the software HP easy start, but same issue.