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I've got two 9022e printers, both on the same network.

 

I could easily upgrade the firmware of one (Edited) through the web interface, and it shows now firmware 005.2512A.00 dated 17 March 2025.

while this site:

https://support.hp.com/fr-fr/drivers/hp-officejet-pro-9020e-all-in-one-printer-series/model/21001846...

shows version 005.2512A dated 4 April 2025. 

 

The second 9022e printer (Edited), althought exactly the same printer, remains a mystery.

When I run the firmware update tool in HP smart, it says "up to date". However the firmware shown is 005.2129A.00 and dates back to July 2021.

 

When I run the upgrade utility, OJP9020e_2512A on Windows, it scans all printers on the network, and only finds the printer which is up to date.  

 

Is there another utility that I can use to force the firmware upgrade to the printer that's stuck with the old firmware ? 

 

I even tried the software HP easy start, but same issue. 

 

 

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