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HP Recommended
HP LaserJet MFP M140w Printer
Microsoft Windows 11

Voici mon problème.

Sur l'application HP Smart, mon imprimante est listée / état: prêt.

Lorsque je tente d'imprimer un document, cette imprimante apparaît comme hors connexion.

Par contre, cette imprimante fonctionne bien à partir de ma tablette.

Ces trois appareils (ordi, imprimante, tablette) sont tous connectés sur le même réseau wi-fi.

À noter; problème nouveau car mon imprimante fonctionnait bien auparavant à partir de mon ordi.

Merci

1 REPLY 1
HP Recommended

Hi @gini-gen01,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

 

HP Support

Nal_NR-Moderator
I am an HP Employee

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