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- InDesign Crashes on quit with SmartStream Installed

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01-04-2022 01:49 PM
Hello HP Community.
InDesign crashes whenever I quit. But only after exporting a PDF with SmartStream Designer installed.
I can use SmartStream all day without issue, including outputting imposed and variable files. Then quit InDesign and no problems. But as soon as I export a PDF from File>Export. Then I know it'll crash when I quit. Even if I open InDesign (fresh), create a new blank document, export a PDF (any settings), then quit InDesign, it'll crash, every time, without fail. Even if I don't touch SmartStream.
However, if I remove the SmartStream folder from the InDesign>Plug-Ins folder, the issue goes away. I can then work in InDesign and export PDFs all day long without issue. Put the SmartStream folder back and InDesign again crashes after exporting a PDF and quitting. This is repeatable every time. Occasionally, InDesign will reset my Workspace after crashing so many times.
I have uninstalled, reinstalled, even reformatted my SSD. Fresh downloads and installs all around, from the OS up and still have the issue. It's been this way for years, even through older versions of InDesign and SmartStream. I keep thinking that maybe the next version will work, but it never does.
It's more of a nuisance than anything else, but also a sign that something's not right.
Here's the first part of a Crash Report... If the remaining portion is pertinent, I'll post.
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Translated Report (Full Report Below)
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Process: Adobe InDesign 2021 [8033]
Path: /Applications/Adobe InDesign 2021/Adobe InDesign 2021.app/Contents/MacOS/Adobe InDesign 2021
Identifier: com.adobe.InDesign
Version: 16.4.0.54 (16400)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-01-04 14:38:53.5461 -0600
OS Version: macOS 12.1 (21C52)
Report Version: 12
Anonymous UUID: D2A804E5-FA9D-9D8A-E18D-5D7C6F6B90F1
Time Awake Since Boot: 6600 seconds
System Integrity Protection: enabled
Crashed Thread: 62
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [8033]
Application Specific Information:
Performing @selector(terminate:) from sender DVAMacMenuItem 0x7fb0d1ddb680
Assertion failed: (arg == reinterpret_cast<void *>(1) || arg == internal::get_ptd ()), function ptd_cleanup_func, file /YTD Illustrator/DesignerTools/SmS-Prepress-Dev/SDKs/log4cplus/log4cplus/src/global-init.cxx, line 296.