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‎01-24-2025 05:43 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Boa tarde

Troquei de computador. Tinha um PC com o windows 7, agora tenho um PC com o windows 10 de 64 bits. Tenho uma impressora HP psc 1315 que no PC antigo funcionava bem, agora com o PC novo não funciona, não imprime nem digitaliza documentos. Dá a mensagem que não tem o controlador instalado.

Já procurei o controlador na página da HP, já baixei o e instalei o HP smart e não consigo meter a impressora a funcionar.

Category:
1 REPLY 1

‎01-24-2025 11:04 AM

HP Recommended

Hi, 

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

I work on behalf of HP.
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