-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Install printer 5275 on WIN XP SP2

Create an account on the HP Community to personalize your profile and ask a question
12-12-2018 12:23 PM
I downloaded DJ5200_Full_WebPack_44.3.2218.exe file for the 64 bit OS. after I run it, a window is opened but printer is unrecognized, also aftre power it off on on again or disconnecting and reconnecting usb cable.
PC has winXP 64 bit SP2 operating system.
Should I install other software/drievr ?
Is Win XP supported only for SP3 ?
Thanks,
Ronen
12-13-2018 06:51 PM
Welcome to HP forums, I see that you having issues in installing the printer driver.
I made a research and see that Windows XP drivers for your printer is not available.
However, you try installing the printer with universal driver:- Click here
(Note:- your printer will have only basic printing functionality)
If that does not work, you will have to upgrade the operating system on the computer.
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
12-15-2018 06:45 AM
It looks like you were interacting with @sandytechy20, but he is out for the day & I'll be glad to help you out,
I'm the Jeet_Singh & I'm at your service.
I'm glad you got this issue sorted out.
Do visit our HP Forums and drop us a message anytime you need help.
Thank you 😀
Jeet_Singh
I am an HP Employee