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‎01-11-2024 04:42 AM

HP Recommended
Product: M553 Laserjet enterprise
Operating System: Microsoft Windows 10 (64-bit)

Hi. I am trying to install the Driver of M553 Printer in Windows 10 64 bit OS. unfortunately the installation is stopping at 99 % of the completion with the below error. Can anyone support to solve this issue.

Thanks Printer not Installing.PNG 

Category:
3 REPLIES 3

‎01-11-2024 05:08 AM

HP Recommended

You need to delete any reference to the m553 drivers as described here

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Fatal-Error-Installation-took-too-long-...

 

If a problem post back here.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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‎01-16-2024 12:44 AM

HP Recommended

Thank you!

But i am facing the same issue. While re-run the driver software it starts to uninstall the incomplete files and did not succeed to uninstall.  

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‎01-16-2024 08:44 AM

HP Recommended

Use the free version of REVO.  Be sure to select the advanced option and after the scan select all the items it found and delete them.

https://www.revouninstaller.com/revo-uninstaller-free-download/

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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