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HP Recommended
HP OfficeJet Pro 9010e All-in-One Printer

Who can help installing the printer for Mac OS Sequoia 15.5

1 REPLY 1
HP Recommended

@jauze, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

We see the installation process gets stuck in a loop when using HP Smart or HP Easy Start on the latest macOS versions. This is often due to compatibility issues. 
HP OfficeJet Pro 9010e All-in-One Printer series supports up to macOS 15. 

Here are some recommended steps to resolve the issue:
 

Use AirPrint Instead of HP Drivers

  • Go to System Settings > Printers & Scanners.
  • Click the + to add a printer.
  • Select your printer from the list.
  • In the “Use” dropdown, choose AirPrint (not HP driver).
  • Click Add.

AirPrint is built into macOS and works seamlessly with most HP printers, including the 9010e series.


Reset the Printing System

  • Open System Settings > Printers & Scanners.
  • Right-click (or Control-click) in the printer list and select Reset printing system.
  • Confirm and restart your Mac.

Uninstall HP Smart and HP Easy Start

  • Drag both apps to the Trash from the Applications folder.

Try USB Setup First

  • Connect your printer via USB.
  • Once it’s recognized and installed, you can switch to Wi-Fi.

Update macOS

  • Go to System Settings > General > Software Update.
  • Install any available updates, as Apple has released patches for printer compatibility.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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