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Welcome to the HP User Community.
@690712 wrote:I downloaded the program into my new computer and in order for it to complete the installation, I was instructed to go out of S mode in the computer. Then i was told that if I did, it would not be good for the computer and i would not be able to go back into S mode. I need to connect to my printer. What can/should I do? Can you please help me by telling me what to do? Is there another way around this so that I can complete this installation?
Thank you.
Cynthia Lucas
"S" mode is a limited version of Windows.
While in S mode, the only download / installation options are those application you can install from the Microsoft Store
As far as "not good for the computer" - this is not necessarily the case.
You have to decide whether you want to put up with S mode or install a Full version of Windows.
Yes, it is true that once you leave "S" mode, you cannot go back to S mode.
Switching out of S mode in Windows 10
Reminder, this is a One-Way-Ticket: Once you leave “S” mode, you cannot go back to “S” mode.
Brother Printer
If you do switch out of S mode, you can likely install the full driver software for your Brother printer.
If you do not switch out of S mode, check in the Microsoft Store for a compatible application for your printer.
Go to the Brother printer support site to find help and drivers for your Brother printer.
https://www.brother-usa.com/brother-support
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Dragon-Fur
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You may need to contact Brother for further guidance on issues with their product.
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