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HP Recommended
HP 255 G8
Microsoft Windows 10 (64-bit)

I have problems in getting the software and driver for an old printer (10 years ago) HP Photosmart D7160

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Sergio48 

 

Welcome to the HP Community.

 

The software is no longer listed as available.

We are seeing more and more questions about older printers for which the software installation package has been removed.

 

NOTE

 

The HP Print and Scan Doctor might not be able to handle this type of issue.

The Doctor might not understand that the software is not available and might hang / spin instead of just saying, "Nope, not there".

 

===============================================================================

 

What next?

Unless you saved a copy of the download for the software, you will have to look for it elsewhere.

For example, someone might have a private archive of the software installation package they will share.

You might find it on the 'net in one of the websites that specialize in archiving software for old printers.

 

What happened?

HP recently removed the printer old printer software for this and other similarly aged printers.

 

Why?

No idea - HP does not tell us about internal affairs.

 

Speculation

I suspect the removal of the software was due to the software no longer working reliably in the latest Windows 10 / Windows 11 environments.

 

In some cases, the printer has simply reached its "end of driver" support.  This is typically near / about / at ten years of age.

 

and / or

 

Old software might have been for security reasons, too - old printer software, especially that software no longer supported or kept updated, is vulnerable to various problems. 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Photosmart D7160 Printer 

OR

Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@Sergio48 

 

Welcome to the HP Community.

 

The software is no longer listed as available.

We are seeing more and more questions about older printers for which the software installation package has been removed.

 

NOTE

 

The HP Print and Scan Doctor might not be able to handle this type of issue.

The Doctor might not understand that the software is not available and might hang / spin instead of just saying, "Nope, not there".

 

===============================================================================

 

What next?

Unless you saved a copy of the download for the software, you will have to look for it elsewhere.

For example, someone might have a private archive of the software installation package they will share.

You might find it on the 'net in one of the websites that specialize in archiving software for old printers.

 

What happened?

HP recently removed the printer old printer software for this and other similarly aged printers.

 

Why?

No idea - HP does not tell us about internal affairs.

 

Speculation

I suspect the removal of the software was due to the software no longer working reliably in the latest Windows 10 / Windows 11 environments.

 

In some cases, the printer has simply reached its "end of driver" support.  This is typically near / about / at ten years of age.

 

and / or

 

Old software might have been for security reasons, too - old printer software, especially that software no longer supported or kept updated, is vulnerable to various problems. 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Photosmart D7160 Printer 

OR

Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Thanks a lot,found correct driver and sw for the printer on the web,installed it and everything works fine

HP Recommended

@Sergio48 

 

You are welcome.

I'm glad you are able to use your nice older printer.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.