• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-15-2020 09:43 AM

HP Recommended
Product: HP P1102w
Operating System: Microsoft Windows 10 (64-bit)

I need to reinstall on Windows 10 my HP P1102w printer, but when I run the setup process it stops during extraction and says "can not extract output file". I've tried what I can find online including deleting all HP programs, drivers, etc., but nothing changes.

Category:
9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-15-2020 10:51 AM

HP Recommended

Hi,

Browse to Drive C and delete the LJP1100_P1560_P1600_Full_Solution folder.

 

Now, double-click the HP Installation file to extract it.

 

If nothing launches once extracted, browse to C:\LJP1100_P1560_P1600_Full_Solution and double-click HpSetup.exe to launch the installation.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎11-15-2020 10:51 AM

HP Recommended

Hi,

Browse to Drive C and delete the LJP1100_P1560_P1600_Full_Solution folder.

 

Now, double-click the HP Installation file to extract it.

 

If nothing launches once extracted, browse to C:\LJP1100_P1560_P1600_Full_Solution and double-click HpSetup.exe to launch the installation.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎12-14-2020 03:46 PM

HP Recommended

Yes!  it worked for me. Thank you very much !!!!

  - Hiten

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.