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I want to load windows 11 back on my HP Laptop PC 14s-dq2000 and it can't see the storage asking for driver which i have gone to the manufactural website and download it, also extract it into the usb drive, but still i can load the drive because the version is not the same.

 

The version i am looking for is (Intel (R) RST 18.1.1.5201 RST VMD DRIVER

 

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