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HP Recommended
Officejet pro 8620 all in one
macOS 10.14 Mojave

trying to install printer on new Mac

1 REPLY 1
HP Recommended

@DJELFE, Welcome to the HP Support Community!

 

HP Officejet Pro 8620 e-All-in-One Printer is compatible with maOS 10.14 Mojave. Follow these steps to install the printer on your MAC.

  • Make sure the printer and the MAC are connected to the same wireless network.
  • This printer supports only 2.4GHz network.

Update the printer firmware

Click here to download and install the latest firmware from your MAC.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click here to know how.

 

Install the printer using AirPrint driver

 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

4.) Click the plus sign, click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

Select AirPrint from the Use menu

6.) Try to print.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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