cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
Highlighted
New member
1 0 0 0
Message 1 of 2
34
Flag Post

Solved!

Is data stored on the printer?

HP Recommended
HP OfficeJet 5610 All-In-One printer

I want to recycled my non-working  HP Officejet 5610 All-In-One printer.  I followed the directions to reset factory settings but since the printer isn't working properly I don't feel confident that procedure is enough to ensure I am not recycling a printer that has my personal information stored inside. Does the printer store scanned or printed documents?  What hardware should I remove to make sure I am not recycling a printer that has stored data?

1 REPLY 1
Highlighted
Level 15
Level 15
27,778 27,539 2,439 8,981
Message 2 of 2
Flag Post
HP Recommended

@FlyingHorse1 

 

The printer has never been aware of what it is printing.

It does not store documents or images.

 

This printer does provide Fax -

If you used the feature to store fax phone numbers, there could be something in the fax memory.

If the printer is functional enough to check, 

If there is anything in fax memory,

It can be cleared.

 

User Guide

Page 68

 

 

If the printer is not functional enough to check, it is very unlikely anyone will try to resurrect the printer for the purpose of extracting fax phone numbers.  This assumes you are not hiding something sinister in your past "faxing" activities, of course.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation