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‎01-21-2020 08:40 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello you all,

 

I have a HP Officejet pro 6970. Since i made the firmware update it's not possible to print without the original cardrigdes from HP. All my cardrigdes are empty so i needed to change them. I only need the collor black and i want my printer to function with just only cardridge.... Is it possible to just print with only one cartridge into my printer? If yes, how can i make the correct settings to do this?

 

Thank you so much in advance!!

1 REPLY 1

‎01-23-2020 07:44 PM

HP Recommended

@Sjors11

 

Welcome to HP support community.

 

 

This printer model will not work with the empty cartridge.

You will have to replace all the cartridges for the printer to work normally.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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