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HP Recommended
HP Officejet 7410 All-in-One Printer
Microsoft Windows 10 (64-bit)

Is there a way to get the 7410 All-In-One printer set up and working with Windows 10? I'm OK with just using the USB connection if the wireless is incompatible at this point because of OS.

 

HP Officejet 7410 All-in-One Printer has always been hard to install, but once installed it has worked like a charm. It's been in storage and we bought a new HP printer when the TWO printers we use had problems. The new one (HP Smart Tank 7300 series) works and we love the ink, but it is very cheaply made and unreliable (often goes offline, hard to restart, etc.) so I wanted to hook up the old, reliable one as a backup.

 

It isn't installing properly... I keep getting a SCANNER FAILURE error. Haven't tried to scan, but OK...? When I tried to check scanner, it says it needs to be setup and is missing the driver. I used the HP Print and Scan Doctor and it bombed on Driver check...

 

Very frustrating when the printer still works, but it seems that in order to sell more printers, HP has decided not to update software that will ALLOW it to work.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @SWhorses,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I am afraid this printer is compatible with Windows 10 PC, as there are no drivers available currently. 

 

However, you may try using Windows built-in driver

 

If you are getting a scanner failure error, try the steps from this document and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @SWhorses,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I am afraid this printer is compatible with Windows 10 PC, as there are no drivers available currently. 

 

However, you may try using Windows built-in driver

 

If you are getting a scanner failure error, try the steps from this document and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.