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Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended
HP ENVY Inspire 7221e All-in-One Printer
macOS 10.13 High Sierra

Hello, I just purchased a printer and can't seem to download Smart app unless updating my OS. Sounds simple to just uodate, however with my work on my laptop it's quite technical and if I update my OS it can create a chain of other software and drivers to no longer communicating which are vital for me. 

 

Is there any work around to get my laptop communicating with the printer.

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