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Locked

‎09-30-2024 01:55 PM - edited ‎09-30-2024 01:57 PM

HP Recommended

HP broke my printer. Unable to restore

Issue

Firmware version 001.2337B (VR 1.14) was made available through Auto Firmware Update for HP PageWide Pro 300, 400, 500 printer model series on 28 September, 2023. A potential printer hang issue has been identified on the printers which received this firmware upgrade.

A repair fix was posted but it appears that the required file is no longer available from dropbox

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