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‎03-10-2022 02:14 PM - last edited on ‎03-11-2022 04:17 AM by Retired

HP Recommended
Operating System: macOS 11.0 Big Sur

Hello! I found another help note similar to mine and it walked through installing a new driver that should be compatible with my printer (I checked and my printer was on the list) however when I try to go into system preferences and install my printer, Under Use: it says Choose a Driver and when I hit that it says "Select Software" or "Other.  With either option, I have no idea where to find the driver I installed.  Any suggestions?

3 REPLIES 3

‎03-10-2022 02:15 PM

HP Recommended

And Sorry..I'm on Big Sur...not Monterray

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‎03-11-2022 01:28 AM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎03-11-2022 11:21 AM

HP Recommended

Thank you for your response...I tried this again and it didn't work, but I think I may just need a new printer....just bought a new HP

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