Issues relating to adding my printer

[Sidmund]

I have an HP Office Jet Pro 8710 and can't seem to find the WPS number on the printer.  I need it to add my device.

[Hawks_Eye]

Hi @Sidmund 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

I’m sorry you’re having trouble finding the WPS PIN on your HP OfficeJet Pro 8710—I know how frustrating that can be! Let’s go through the steps to locate it and explore alternative ways to add your printer.

How to Find the WPS PIN on HP OfficeJet Pro 8710

Check the Printer Display

• On the printer’s control panel, go to Setup > Network Setup > Wireless Settings.
• Select Wi-Fi Protected Setup (WPS) and choose PIN.
• The WPS PIN should appear on the screen—note it down quickly, as it may disappear after a short time.

Check the Printer Label or Documentation

• Some models have the WPS PIN printed on a label inside the cartridge access area or on the back of the printer.
• If it’s not there, check the user manual that came with the printer.

 

Alternative Ways to Add Your Printer Without WPS PIN

If you can’t find the WPS PIN, you can connect your printer using these methods:

1. Wireless Setup Wizard (Recommended)

• On the printer’s control panel, go to Setup > Network Setup > Wireless Settings.
• Select Wireless Setup Wizard and follow the on-screen instructions to connect to your Wi-Fi network.

2. HP Smart App

• Download and open the HP Smart app on your computer or mobile device.
• Click Add Printer, select your printer, and follow the setup steps.

3. Manual IP Address Connection

• Print a Network Configuration Page from the printer’s settings.
• Find the IP address listed on the page.
• Open a web browser and enter the IP address to access the Embedded Web Server (EWS).
• Use the network settings to connect the printer.
•  

I hope this helps! Let me know if you need further assistance—happy printing! 🚀😊

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Take care, and have an amazing day!

Regards, 

Hawks_Eye