Issues with setting up printer with new laptop

[KDubbs]

Can't install HP Deskjet F4180 printer on laptop. Keep getting Driver is unavailable.

[Raj_05]

Hi @KDubbs,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Encountering the "Driver is unavailable" error when installing a printer can be frustrating, but there are several steps you can take to troubleshoot the issue.

• Check Compatibility: Ensure that your HP Deskjet F4180 printer is compatible with your laptop's operating system. Visit the HP website to confirm compatibility and download the correct drivers.
• Update Drivers: Download and install the latest drivers for your HP Deskjet F4180 printer from the HP website. Sometimes, outdated or incompatible drivers can cause issues.
• Manual Installation: Try manually installing the printer by connecting it to your laptop via USB cable. Then, go to "Devices and Printers" in the Control Panel, click on "Add a printer," and follow the on-screen instructions to install the printer manually.
• Windows Update: Make sure your laptop is up to date with the latest Windows updates. Sometimes, Windows updates include drivers for various devices, including printers.
• Restart Print Spooler Service: Sometimes, the Print Spooler service may encounter issues preventing the installation of printers. You can restart this service by typing "services.msc" in the Windows search bar, finding the "Print Spooler" service, right-clicking on it, and selecting "Restart."
• Disable Antivirus/Firewall: Temporarily disable your antivirus or firewall software, as they might be blocking the installation process.
• Try a Different USB Port or Cable: If you're connecting the printer via USB, try using a different USB port on your laptop or a different USB cable.
• HP Print and Scan Doctor: Download and run the HP Print and Scan Doctor utility from the HP website. This tool can diagnose and resolve many printing problems automatically.
• Clean Boot: Perform a clean boot on your laptop to start Windows with a minimal set of drivers and startup programs. Sometimes, third-party software conflicts can interfere with printer installation.

By following these steps, you should be able to troubleshoot and resolve the "Driver is unavailable" error when installing your HP Deskjet F4180 printer on your laptop.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support