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Locked

‎05-09-2022 05:02 AM

HP Recommended
Product: HP ENVY 6020e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

We're using this printer via USB cable .We cant use a Wi-fi connection here.
We found a way to make it print but cant scan.Is there a way we can scan without signing in to the HPsmart app?
TIA
Irene

Category:
2 REPLIES 2

‎05-09-2022 05:32 AM - last edited on ‎05-09-2022 08:03 AM by Retired

HP Recommended

An update! Now it scans through the HP smart APP ,and we have no idea why????
We've been trying on and off for MONTHS to get this working,and now at last it scans. WHY??

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‎05-09-2022 11:39 AM

HP Recommended

That printer model requires a connection to the internet to work.




My profile on LinkedIn

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