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01-25-2024 08:32 AM - edited 01-25-2024 08:35 AM
Product: Jet Direct EN3700
I'm trying to use an EN3700 USB Jet Direct on a Laserjet 1212 but:
- I can't get it to respond to the button that should dump the config to the printer.
I'd tested them last week with a Brothers; they were fine there and we upgraded the firmware.
- HP claims the SN:xxx9A5 is invalid. But they uploaded new firmware into it,
- I've looked for a Fine Manual for the 3700 but have found only a generic one that does not mention the two LEDs on the cover and what they mean.
- There's a JetDirect Admin tool that might help but I can not find the download URL for it.
Suggestions?
2 REPLIES 2
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