Just bought a new HP DeskJet 2700e printer and already have a problem.

[LJ555]

My new HP DeskJet 2700e printer is fully set up, but does not print. It says the ink cartridges are not lined up. They are! I checked twice! The power light is blinking and no one is available in customer support, but stupid bot

Did anyone have the same problem with set up?

[ferRX]

Hi @LJ555 

Try the steps to clean cartridges explained in the next video:

>> https://www.youtube.com/watch?v=PN9s2mdrs5c&ab_channel=LDProducts

If you still having issues with cartridges then you have the option to ask for help with HP Support:

• Contact HP+ Support
• https://support.hp.com/us-en/help/hp-plus
• 
• HP Store USA - Contact
  • https://www.hp.com/us-en/shop/cv/hp-store-contacts

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[LJ555]

Thanks to you, guys, but it seemed like not efficient approach to clean a brand new ink cartridges. I saw someone's suggestion to disconnect the printer from power source. Guess, what!? It worked! I plugged it back in and sure enough my new printer works fine. Hope my case will help someone else with new printer set up.