• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-05-2023 01:30 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

We just got connected with Frontier internet service, now my printer won't work. Printer is HP DeskJet 415Se, and it should be working. Keeps saying printer is off line....how do i fix that

1 person had the same question
1 REPLY 1

‎05-06-2023 02:55 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Do a wireless reset on the printer and then use HP Smart to connect to the network again with the new password.

 

These resources will be useful:

 

Reset wireless

https://www.youtube.com/watch?v=c3UfOD-5huA&t=2s

Connect to network:

https://www.youtube.com/watch?v=kRzEcKkwQlc&t=1s

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Deskjet Plus 4152 | 4155 : How to reset /restore wireless to default
HP Deskjet Plus 4152 | 4155 : How to reset /restore wireless to default
youtube.com/watch?v=c3UfOD-5huA&t=2s
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to restore back to Setup mode or ...
HP DeskJet Plus 4100 & HP+ series
HP DeskJet Plus 4100 & HP+ series
youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xz...
Share your videos with friends, family, and the world
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.