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‎06-23-2024 12:57 PM

HP Recommended
Operating System: Microsoft Windows 11

Have an HP officejet 9020 and stopped working when moved to windows 11, how can I upgrade it and have it working again

Category:
1 REPLY 1

‎06-23-2024 01:08 PM

HP Recommended

Possibly you just need to re-install the software

 

full feature software
https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/COL117466/Full_Webpack-51.10.6089-SJ0001_F...

 

page 139 discusses network setup in case just installing the software does not work.
http://h10032.www1.hp.com/ctg/Manual/c06220010.pdf

 

Click here for network setup using HP Smart but in a different language

 

If you do need to re-connect the printer you may need to reset it

 that is discussed here.

 

This video might easier to see where the reset is.
https://www.youtube.com/watch?v=nDCSPwlQMPU

 

OfficeJet Reference

 

 

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