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‎08-02-2019 03:40 PM

HP Recommended

Have the last software updates and still getting "filter filed" error!!! This is frustrating!

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‎08-04-2019 07:28 AM

HP Recommended

@iandrik, Welcome to the HP Support Community!

 

What model printer do you use?

Which application are you printing from?

Which version of macOS are you using?

 

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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‎08-05-2019 11:39 AM

HP Recommended

LaserJet CP 1025 nw, Mac OS Mojave 10.14.6, does not print from word or PDF or any other program.

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‎08-05-2019 01:19 PM

HP Recommended

@iandrik

 

Thank you for the response.

Have you tried the steps mentioned in my previous post? 

What was the result?

 

Keep me posted.

KUMAR0307
I am an HP Employee

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‎08-05-2019 04:15 PM

HP Recommended

I did everything and nothing worked, then i change the USB cable... an it works!!!!! We learn something new every day...

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‎08-06-2019 06:04 AM

HP Recommended

@iandrik

 

Glad to know you figured it out and the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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‎09-25-2019 06:36 AM

HP Recommended

I am also getting this error message. This is the information on my system.

 

My printer is an HP OfficeJet 8710.

I am running Mojave 10.14.6. This version was updated just last week.

I am using a 2017 MacBook Pro

 

This happens both when I connect wirelessly to the printer and when I connect via printer USB cable.

 

I have already followed the procedure for resetting the printer system, including deleting then re-adding the printer information.

 

The specific error message is Stopped - 'Filter' failed, 1 page.

 

It is particularly irritating that the word filter is in quotation marks, let alone single quotation marks.

 

Your community solution did not work. Please forward another solution.

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‎11-01-2019 01:56 PM

HP Recommended

Filter Failed Error AGAIN after following these steps

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‎11-01-2019 02:01 PM

HP Recommended

The uninstall option is grayed out.  You really need to get your products working with the best selling laptops in the world

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‎11-01-2019 02:02 PM

HP Recommended

"We were not able to automatically locate any software options for this product"

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