Keep using HPPhotosmart C7280 on WIndows 11

[HillTownGal]

When trying to install a driver for my old Photomsmart C7280 all in one onto my new computer with Windows 11, I don't see the model. Apparently HP is no longer supporting it?  But I do see other Photosmart models available. Has anyone else with a Photsmart C7280 printer tried one of the other similar models, and found that it worked?   Or found some other way to keep using their printer?  I have been using it wireless, but I don't have to be. Thank you - Eileen

[Alden4]

Hi @HillTownGal,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

You can try a few workarounds to continue using your printer.

Compatibility Mode: Try installing the latest available drivers in compatibility mode.

1. Download the Windows 10 driver for the Photosmart C7280 from the HP website.
2. Right-click the installer file and select "Properties."
3. Go to the "Compatibility" tab.
4. Check "Run this program in compatibility mode for" and select "Windows 10."
5. Click "Apply" and then "OK."
6. Run the installer.

Using Similar Model Drivers: Some users have had success using drivers for similar models. You can try installing drivers for other Photosmart models that are listed as supported in Windows 11.

1. Go to "Settings" > "Devices" > "Printers & scanners."
2. Click "Add a printer or scanner."
3. Click "The printer that I want isn't listed."
4. Select "Add a local printer or network printer with manual settings" and click "Next."
5. Choose the appropriate port (usually USB for a direct connection).
6. Select HP from the list of manufacturers and then choose a similar Photosmart model from the list of printers.
7. Follow the on-screen instructions to complete the installation.

Universal Print Driver: HP's Universal Print Driver (UPD) can sometimes work with older printers.

1. Download the HP Universal Print Driver for Windows.
2. Install the driver following the on-screen instructions.
3. Add your printer using the UPD and test if it works correctly.

Windows Built-in Drivers: Sometimes, Windows 11 has built-in drivers that can work with older printers.

1. Connect your printer to the computer via USB.
2. Go to "Settings" > "Devices" > "Printers & scanners."
3. Click "Add a printer or scanner."
4. Let Windows try to find and install the built-in driver for your printer.

Using Basic Driver: If none of the above solutions work, you can try using a basic driver to enable printing functionality.

1. Follow the steps to manually add a printer.
2. When selecting the printer model, choose a generic or basic HP driver.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support