LJM1130_M1210_MFP_Full_Solution.exe Does not open up,just performs extraction

[tjamscacd]

I cant get this Laserjet M1217nfw MFP to install on my PC. The HP support site take me to this LJM1130_M1210_MFP_Full_Solution.exe file but when I double click on it to open it just performs extraction and closes.

[Barachiel]

@tjamscacd

Good Day. A warm welcome to the HP community. 

I reviewed the case regarding issues with the printer. I will be delighted to assist you here.  

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 😉 

For better clarity and to assist you correctly, I would require more information regarding this:  

Did you try any troubleshooting steps before contacting us? How long are you facing this issue? 

For now please try these steps: 

I recommend you delete the driver and root level and retry, follow the steps below: 

In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6.) Open up the run command with the “Windows key + R” key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 

8.) Click on the “Drivers” tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok 

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers 

Once done, Follow this link https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-laserjet-pro-m1217nfw-multifunction-pr... and install the full feature driver software.

This should do the trick for you.Please perform all these steps patiently as it is critical to resolving the issue. 

The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂  

Hope this helps. Let me know how it goes. 😉

[abrarahsan]

I have the same probelm and i follow your step but is still not working. Please check if the HP Printer software fully working?

thnaks.

[Jeet_singh]

@abrarahsan,

It looks like you were interacting with @Barachiel, but he is out for the day & I'll be glad to help you out, 
I'm the Jeet_Singh & I'm at your service. 

As I understand you have tried to do a clean install and unfortunately this has not helped to resolve this issue. Don't worry as I have a few other steps which should help you resolve this issue.

In this scenario, I would suggest you create a new local user account, as this could be an issue with the Operating system. 

Try to create a new local user and then try to install the printer. Follow the steps here to create a local account on your PC: Create a local user or administrator account in Windows       

Now, login to the new account and then try to install the printer and check. 

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

[JamesHetfield]

Hi, try to expand the "LJM1130_M1210_MFP_Full_Solution" file with other archiver software, like WinZip or WinRAR.

I did it with WinRaR and it works. Extract it to separate folder and after find "HpSetup" file and install it.

[Tripper69]

I have tried every step in all previous post but nothing seems to work.  When I double click it begins the extraction, reaches %100 and that is the end of it.  I have searched everywhere for a file or folder that it extracts to but it does not exist.  Any ideas?  I

[JamesHetfield]

Hi Tripper,

try not to double click, just find and install some archiver softwares, winrar (or winzip), I didi it with winrar.

After, just extract  "LJM1130_M1210_MFP_Full_Solution.exe" with rihht click and than extract to folder... than choose the place to extract, extract it and then find in that forlder installer and double click on it.

[MikeC963]

Thanks James - I downloaded 7zip (free) and extract the files into a folder, then after searching through all the junk that got extracted, I found a file called 'HpSetup' in the root folder and ran it successfully.

[Armandine]

Try the two steps below.  And you shoud be fine.  First download the 7zip free and then extract the file from within it.  You will see the folder with the setup file - just run that.

[FastBottoms]

Thank God I read your reply. I was about to go out and buy a new printer.