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‎05-15-2025 09:55 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 11

My HP Color LaserJet Pro MFP M479fdw no longer accepts USB input.

 

Win 11 doesn't recognize printer & states missing driver.  How do I remove the original driver (seems to be required) before installing/re-installing the driver (HP LaserJet Pro M479fdw/M479fnw Printer Full Software Solution, version 48.6.4638_1, released on December 14, 2022).

 

Also, should I download and install the Firmware version 002_2445A, released on December 11, 2024.  Am I correct that the driver should be installed prior to installing the Firmware?

 

Thaks for your help!

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