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HP Recommended
HP LaserJet Pro 400 color Printer M451dn
Microsoft Windows 11

New computer - Windows 11.  Can print on plain paper fine, but if I print on heavy paper, the toner will not completely fuse to the paper, resulting in a mess.  Software/Driver issue more than likely.  Any solutions? Trying to print on heat transfer paper (151g/m)  . 

7 REPLIES 7
HP Recommended

Are you changing the paper type setting to heavy paper? Doing so slows down the printer and also applies more heat to ensure proper bonding. You need to set the paper type on the printer itself and on the computer when sending the print job. Just make sure that you use the same type in both areas or you will get prompted to load paper.

 

Repairatrooper_0-1704387483221.png

 

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

I just got a new computer with Windows 11 and can't get driver for my Laser Jet M451dn printer so the printer will work.  HP tells me that it is a no longer supported printer, but you apparently got it to work other than problems with heavy paper.  How did you get drivers so it would work?

HP Recommended

Are you using network or usb.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

I'm using usb.  According to HP, the dn does not allow network connection.

HP Recommended

The  n in the model name means network. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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HP Recommended

Thanks but this doesn't answer my question.  I'm looking for a driver that will allow my printer to work with Windows 11.

HP Recommended

Pulled out my Win 11 laptop to check and confirm. I am printing to my wife's 451DN via TCP/IP port using the Microsoft class driver, which is a built in driver in Windows. Test page below.

Repairatrooper_0-1705177453570.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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