• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-01-2022 12:28 PM - edited ‎02-01-2022 12:31 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, I am running windows 10 pro x64.  OS build 19041.421  (windows feature pack 120.2212.31.0)
I have a LaserJet 1320. The driver no longer works properly. I have tried different drivers, from the one in windows, to PCL5, PCL6. I tried Windows 8 driver and tried running it in compatibility mode, nothing works. The printer won't print more than one page at a time. If I send 2 or 3 pages, the last page gets stuck in the works, and it prints out rubbish. I have tried the HP scan Doctor and it shows a port error. Up until 3 months ago it worked fine and the printer works on other computers running a different OS. Can anyone help?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.