• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-10-2020 12:42 PM

HP Recommended
Product: LaserJet Pro M102
Operating System: Microsoft Windows Server 2016

I have the driver installed on Windows Server 2016 (It is a terminal server, so multiple users need to be able to use this printer on the server) and pointing to the IP address of the printer.  Everything looks good with the driver install, but when trying to print anything to the printer, nothing prints.  Would this be a driver issue relating to Terminal Services?  Anything else I could try?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2020 12:46 PM

HP Recommended

Hi,

Host-Based and PCLmS lower-end Laserjet printers are not supported in Citrix or Terminal Services environment.

 

I afraid the printer is not supported for a such, supported models are listed by below support document:

http://h10032.www1.hp.com/ctg/Manual/c03635702

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-10-2020 12:46 PM

HP Recommended

Hi,

Host-Based and PCLmS lower-end Laserjet printers are not supported in Citrix or Terminal Services environment.

 

I afraid the printer is not supported for a such, supported models are listed by below support document:

http://h10032.www1.hp.com/ctg/Manual/c03635702

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎07-10-2020 01:32 PM - last edited on ‎07-10-2020 02:31 PM by Retired

HP Recommended

Thanks for the answer.  That is totally ***bleep*** ridiculous.  

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.