• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-30-2021 09:18 AM

HP Recommended

@Funchords the macOS updater does not work on anything above Mojave (10.14).

 

I had to set a VM on my Macbook to run Mojave and the updater to 20201012 worked.

Sadly, even after the update the printer does not connect with ePrint/HP Webservices anymore.

 

Time to change printers. And printer brand.

1 person found this reply helpful
Was this reply helpful? Yes No

‎08-30-2021 10:21 AM

HP Recommended

I understand. Just this morning I have ordered my replacement printer; it's an Epson.

 

Sorry to end this thread unsuccessfully. But, it is the end of the line for me.

Was this reply helpful? Yes No

‎08-30-2021 10:26 AM

HP Recommended

@funchords You moved on, kudos! I would appreciate you taking a video of the printer while you are trashing it. Upload it to YouTube and share the link here. I will make sure to o spread the video everywhere I can. HP should be ashamed of this bs! With what's happening out there with climate change, this should never happen!  

3 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.