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‎11-24-2024 10:05 AM

HP Recommended
Product: Laserjet Pro M15a
Operating System: macOS 12.0 Monterey

Tried to install drivers with easy admin says:

zokratez_0-1732467654006.png

 

Using Easy Start:

zokratez_1-1732467746989.png

Using cups:

 

zokratez_2-1732467835669.png

 

The OS is MacOS Sequoia, please update the OS list, is not serious have such an outdated list:

zokratez_3-1732467898299.png

 

So, can I use he HP or I have to buy other brand?


 

Category:
3 REPLIES 3

‎11-26-2024 09:21 AM

HP Recommended

Hi @zokratez,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

As per the specifications, this printer has limitations with the new macOS Sequoia and is not fully compatible with your current operating system.

 

 

 

Click here for more information. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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‎11-27-2024 09:32 AM

HP Recommended

So... thats it? Are HP working on giving support or  shall I take my printer and throw it in the trash? 

Was this reply helpful? Yes No

‎11-27-2024 09:57 PM

HP Recommended

Hi @zokratez,

I'm sorry. Unfortunately, updates to software compatibility depend on both HP and Apple, and there may not be an immediate timeline available.

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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