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Locked

‎12-05-2018 09:44 AM

HP Recommended

@Brinki66

 

You are right, Apple Software Update is a delivery method used to distribute HP printer driver. As per the recent update we received HP LaserJet Pro CP1025 driver has been updated on the Apple software repository and you can use the steps available here to install the latest driver. 

Senan6806


I am an HP Employee

Was this reply helpful? Yes No

‎12-05-2018 02:33 PM

HP Recommended

Ok senan6806 - understood.

 

1) I have tried the latest driver offered by HP - this is for OS 10.13

2) It is not working under 10.14 

 

As you explained Apple is just the distributor for the driver this brings me back to my initial inquiry: Will HP deliver a driver for 10.14? yes or no?!

 

Rgds

brinki66

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‎12-05-2018 08:02 PM

HP Recommended

Hello, who can solve the problem with the apple one person or your corporation?

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‎12-06-2018 08:06 AM

HP Recommended

@Brinki66

 

It looks like the Mojave compatible printer list available here has been updated. Unfortunately, LaserJet CP1025 Color printer is not compatible with macOS 10.14 Mojave.

Senan6806


I am an HP Employee

Was this reply helpful? Yes No

‎12-06-2018 12:48 PM

HP Recommended

... what can I reply now senan6806?  This is how companies make loyal customers buying the competitor's products next time.

 

Farewell HP

brinki66

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‎12-07-2018 08:38 AM

HP Recommended

@Brinki66

 

It's unfortunate that the printer is not compatible with the new Mac OS X.

If you ever require any technical assistance, feel free to reach out to us.

Have a great day!

 

Senan6806


I am an HP Employee

Was this reply helpful? Yes No

‎12-20-2018 09:50 AM

HP Recommended

Hi, Thanks for contacting me. I literally tried all of the suggestions you made, howevr, before posting at this site for help. 

 

Laura

 

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‎12-20-2018 07:33 PM

HP Recommended

this big company which cannot solve a small question, it is useless for mine to write

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